How can we help?

Thank you for taking the time to visit our site. If you have any questions or suggestions regarding our products then please use the form below to contact The Email Shop.

We will be very happy to assist and respond to your inquiry as soon as we can, generally within 4 working hours to one working day and rarely more than that but maximum up to a working day

Existing customer?

If you are already using any of our services such as website hosting, domain name registration and email hosting and seek customer support then please click this support link or click on top of this web page and follow this instructions to use our reliable customer support.

Abuse report:

Please use abuse @ to report any abuse such as spam, adware or phishing with the use of services.

For complaints:

We provide outstanding customer support and best value for money services, however we do recognise that from time to time issues can arise that needs to be escalated, contact us if you have any complaint so we can deal with it ASAP.

Or to call:

Please leave a message on given phone number only in case an urgent issue otherwise please contact us VIA email which is our preferred way to communicate. For general queries please fill above contact form, existing customers please use support pages as stated.


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Grid Hosting Ltd. (The Email Shop)
Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ
Tel: 01332 300930, Company No. 5550243
Prices Ex. VAT at 20%, No. 895586941