What is a Domain Name ?

A domain name is a sequence of letters and numbers which determine the address of your site. This site's domain name is "theemailshop.net" You need to register a domain name before your web site becomes accessible at this address.
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What is web hosting ?

Web hosting refers to the process of publishing a web site so that it is available to the world on the Web. Paid web hosting also involves getting a domain name and not having forced ads displayed on your site. Please see our web hosting comparison page to get started with a paid high quality web host.
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What is shared website hosting ?

Shared website hosting is the most common way of web hosting for 99% of web sites. It means that a web hosting company will have one or more servers, computers constantly connected to the Internet that run a web server software such as Apache or IIS and will be running multiple web sites (it will be shared). Unless a web site is exceptionally busy or requires a lot of bandwidth, this is the least expensive way to get a real web site.
You will have your own domain name with shared web hosting. Other options are dedicated, Virtual, co-location, or doing it yourself web hosting. In those options you have the whole computer to yourself and you can do things like install your own softwares etc.
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What is the sign up process?
When you place and complete your order, we will send you an e-mail with your login information to our Members area. From there, you can manage your account, upgrades, and to get customer support etc.

How long will it take to setup an account?
We setup hosting account in less then 15 minutes. Normally it takes 24 to 48 hrs to propagate changes on DNS servers all around Internet even in case of new domain or transfer. We will send you welcome email after running some initial test, within few hours you place a web hosting order.

Will you place any ads on my site?
No, you have full control of your website and will never be required to put any of our advertisements on it.

What form of payment do you accept?
We accept MasterCard, Visa, VISA Electron, Switch, Solo. Or you can pay through Paypal.
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What is 3D Secure?
Verified by Visa and MasterCard SecureCode (3D Secure) is the latest fraud prevention initiative launched by the card schemes, its a protocol used as an added layer of security for online credit and debit card transactions. This scheme is now compulsory for the processing of Maestro cards. Further information on 3D Secure can be found below:
http://www.mastercardsecurecode.com
http://www.visaeu.com

What kind of Technical Support do you provide?
We will answer any questions and help to fix any problems related to your Web hosting account. We will provide 24/7 email support for all services and features that we offer.
We do NOT provide technical support for softwares, we do NOT provide technical support over the phone. On average we reply your support emails and resolves queries quickly which cost you nothing then calling and holding a phone on premium rate calls to 0845 or 0870 numbers.
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How Domain Names Transfer work?

If you already have a domain name you can either transfer it to us or use this by simply updating the name servers to point to our network. If you are unsure on how to do this, the company that registered your domain name will do this for you.
We transfer domain names free in/out with .UK suffix. After you place an order with domain transfer you will get an email how to proceed further with all details. If you do not find the answer of your query then please contact us for the answer.
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